Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

**Return and Refund Policy**

**Last Updated:** 28 August 2024

Thank you for choosing “Love Birds” OTT Platform. We strive to provide you with the best entertainment experience. Please read our Return and Refund Policy carefully before subscribing or making a purchase on our platform.

### **1. Subscription Purchases**

All subscriptions to “Love Birds” OTT Platform are non-refundable. By purchasing a subscription, you agree to our terms and understand that we do not provide refunds or credits for partially used subscription periods or for any content that remains unwatched.

### **2. Free Trials**

If you sign up for a free trial and choose to cancel during the trial period, you will not be charged. However, if you do not cancel before the trial period ends, your account will be automatically charged according to the subscription plan you selected.

### **3. Cancellation Policy**

You can cancel your subscription at any time. If you cancel your subscription, you will continue to have access to your subscription until the end of your current billing period. After cancellation, your subscription will not be renewed, and you will not be charged again.

### **4. Billing Errors**

If you believe there has been a billing error, please contact our customer support team within 30 days of the date of the charge. We will investigate the matter, and if we determine that there was an error on our part, we will issue a refund to your original payment method.

### **5. Technical Issues**

If you experience technical issues that prevent you from accessing the content on “Love Birds” OTT Platform, please contact our customer support team. We will make every effort to resolve the issue promptly. In cases where technical issues are caused by our platform and cannot be resolved, we may, at our discretion, issue a prorated refund or credit for the affected period.

### **6. Content Unavailability**

We strive to ensure that our content library is consistently available. However, due to licensing agreements and other factors, some content may become unavailable from time to time. In such cases, refunds will not be provided, but we will endeavor to update our library with new content regularly.

### **7. Changes to This Policy**

We reserve the right to update or change this Return and Refund Policy at any time. We will notify you of any changes by posting the new policy on our website. It is your responsibility to review this policy periodically for any changes. Your continued use of the platform after any modifications to the policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

### **8. Contact Us**

If you have any questions about our Return and Refund Policy, please contact us at:

**Email:** support@lovebirds.com
**Phone:** +91 90339 20831

Thank you for choosing “Love Birds” OTT Platform!